Computer and laptop support and repairs for Wigan, Bolton and Lancashire - Mytechie Solutions Ltd

Viruses can strike at any time and from many sources. Prevention is always better than cure, but problems can still arise.

Anti-virus protection

For home users, we recommend Grisoft's AVG Free. It's free for non-commercial home users, which is most people's favourite price, and provides adequate coverage for most households. One common reason why anti-virus software isn't effective is because, for one reason or another, users don't renew subscriptions. This means that the list of viruses the system is checking for could be years out of date, and sadly, the virus-writing industry is alive and kicking, and working 24/7. It's important to be checking against an up-to-date list of viruses.

If you try AVG Free and find it easy to use, you can always upgrade to their paid service, but please - remember to renew your subscription when it expires!

If you're already in a virus-ridden nightmare with all kinds of unpleasantness going on, we can clean up your PC and have it back to you in a short period of time - usually 24 to 48 hours. Virus clean-up costs are just £79.00 for a single PC. This includes a unique twelve month guarantee.

This is something that takes a while, so usually we ask you to bring your infected PC to us, or we come and collect it from you. All part of the service!

Also, we might save you a few bob - sometimes the problem isn't viruses, it's a far simpler problem. If your description of your problem sounds straightforward, we won't needlessly bring it in and charge you money.

What do we do? 

When we look at a PC that's suffering virus problems, the first thing we do is back up your files. Then we perform a series of scan & clean-up jobs, getting rid of any spyware, malware, unsafe programs, and anything else that comes under the pretty wide umbrella of "computer virus".

We get a month's license for PrevX CSI for your PC - it's up to you if you want to renew it or not - and use that to do the first "scan" of your PC. Once that's done, we also install AVG Free for you. This program is free, and is adequate for most home users - so you won't have the problem of your license expiring, and you suddenly being unprotected.

Sometimes the process of checking your PC can take a while, which is why we do it in the workshop. Once we're done, and satisfied your PC is safe again, we give it back to you.