When something breaks, you want it fixing without delay. We will come to your office and assess the problem. If we can fix things on site, we will, otherwise, we will repair the equipment at our workshop and return as soon as possible, although in practice, usually within 24 hours.

If you think you may need regular support from us, we offer you a choice of how you want to use our services. We can bill you on a per-call-out or monthly basis, or you can set up a support contract, which offers you priority call-out at a reduced rate.

We offer a number of services in addition to plain "trouble-shooting":

  • Data back-up and recovery
  • Data transfer old system to new
  • System health-check with recommendations report
  • Hardware upgrades - additional memory - larger hard disks
  • New hardware procurement
  • Anti-virus software
  • Spam filtering

Our intention is to make your life easier, and to help you to get the most from your computer systems. We'll only charge you for the services you need, and very often we can actually save you money.

Case Study

A client contacted us recently, convinced that she needed to get a new system. We showed her that by increasing her computer's memory and hard disk size, she could get the performance she needed at a fraction of the cost - and without the hassle of having to transfer her data across to her new system - we did that for her as well!

Disaster Recovery

The worst always happens when you least expect it, at the least convenient time. There's never a *good* time for your server to fail, but the week after you choose to do something about your regular back-ups is better than the week before.

If you don't have a regular, reliable back-up system in place, now is the time to act. We can have your system backed up to an offsite storage facility so that you're fully up to date and secure, and can rest easy knowing that if something does go wrong, we can get you back up and running quickly.

Case Study

One of our clients recently had a server hard disk failure. Two months previously they had begun backing up online with us. When their server stopped working (it had been playing up all week) we were able to replace the disk and have them up and working again by the next working day. Here's the punch-line: before they started backing up with us, their previous system records were 3 years old.

Security

Your business' security is important.

We can secure your wireless network to prevent casual passers-by using your broadband or getting into your company's accounts. We can set up firewalls so that your Internet servers are secure. We can advise you on cost-effective anti-virus protection and spam-filters.

For effective anti-virus protection, there are a number of cost-effective solutions on the market. We would be happy to discuss your requirements and make recommendations for you. Call us on 0800 012 6016. 

If you have any queries, please just call us FREE on 0800 012 6016.

 
Mytechie solutions provdes computer support and repair services to home users and businesses in the wigan, bolton, skelmersdale, ormskirk, leigh, tyldesley area. Specialising in microsoft windows and linux operating systems, microsoft office applications, pc support, laptop support, pc repairs, laptop repairs. Website terms of use.
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